| Information Technology Services |
 |
Technology is the backbone of today’s businesses, and a key component for
achieving business objectives. Genesis Computing services address each piece
of your infrastructure to help ensure your technology environment operates seamlessly
and efficiently, and allows you to optimize your productivity and profitability.
Genesis offers the following services:
Networking Operations & Maintenance
Expert resources to design, implement and maintain your corporate LANs, WANs,
and wireless communications.
Server Installation and Configuration
A Microsoft Strategic Partner, Genesis has over a decade of experience
putting hardware and software solutions to work for small-to-medium sized business
and organizations.
Workstation Installation and Configuration
Laptops, notebooks and desktops, Genesis has the experience to deliver
high-quality, low maintenance workstations.
Software Installation, server-side and client-side
Software Management draws time and resources away from core business
functions, and needs constant attention. Vendor selection, Licensing, security
and updates are but a few of the ongoing management solutions Genesis provides.
Needs-Assessment Consultation
When you are not sure what you need to satisfy your objectives just
ask Genesis. We can evaluate and recommend solutions that will fit your timing
and budget.
Asset Management
For software, systems and parts Genesis, an Ingram Partner, has the
resources to deliver what you need.
Help Desk Operations
Technical support personnel and on-line trouble reporting to help
fix problems fast, enhancing employee productivity. Our clients enjoy significant
cost and competitive advantage with these support areas:
- Troubleshooting
- Full problem resolution
- Call tracking and management
- Service request follow-up
- Reporting and communication
- Hardware and software support
- Knowledgebase
